Last updated: April 2026
Who We Are
Our website address is https://www.tdphg.com. The Double Platinum Hospitality Group provides fractional COO and CFO leadership services for multi-unit restaurant and hospitality groups. We are located at 500 Post Road E., 2nd Floor, Suite #258, Westport, CT 06880. You can reach us at [email protected] or 203-513-2432.
Information We Collect
We collect information you voluntarily provide when you:
- Complete our contact form (name, company, email, phone, website, message)
- Complete our intake qualification form (business details, operational profile, contact information)
- Schedule a call or Diagnostic session through Calendly
- Send us an email directly
We do not collect sensitive personal information such as financial account numbers, government IDs, or health information.
How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiries and messages
- Evaluate whether our services are the right fit for your business
- Schedule and conduct Diagnostic sessions or introductory calls
- Send information relevant to your inquiry
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection. An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at automattic.com/privacy. After approval, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies for your convenience. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days; screen option cookies last for one year. If you select "Remember Me," your login will persist for two weeks.
Our site does not currently use advertising or tracking cookies. If analytics tools are added, they will be disclosed in an update to this policy.
Calendly
Our website uses Calendly for scheduling. When you book a session through our site, you interact directly with Calendly's platform. Calendly's privacy policy governs how they handle your data and is available at calendly.com/privacy. We receive your name, email, and any notes you provide at the time of booking.
Embedded Content from Other Websites
Pages on this site may include embedded content such as Calendly scheduling widgets. Embedded content from other websites behaves as though you visited those websites directly. Those websites may collect data about you, use cookies, and monitor your interaction with that content. Please review the privacy policies of those services directly.
Who We Share Your Data With
We do not sell, rent, or trade your personal information. If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For users who register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contact form submissions and inquiry information are retained for as long as necessary to respond to your inquiry and maintain a record of our business communications.
What Rights You Have Over Your Data
If you have an account on this site, or have left a comment, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes. To make a request, contact us at [email protected].
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Contact form submissions are sent to and stored by our email system. Scheduling information is handled by Calendly, which operates globally.
Data Security
We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: [email protected]
- Phone: 203-513-2432
- Address: 500 Post Road E., 2nd Floor, Suite #258, Westport, CT 06880